Terms & Conditions

Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, DHI Network Supplies disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. DHI Network Supplies does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. DHI Network Supplies does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
DHI Network Supplies shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if DHI Network Supplies has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Assembly Services

DHI Network Supplies kit assembly services are provided as a benefit to our customers.  We do not review the combination of products you have selected and, therefore, have not tested or determined compliance for your final assembled unit.  DHI Network Supplies does not certify, warrant or suggest that your final assembled unit is compliant with industry standards.

Typographical Errors
In the event that a DHI Network Supplies product is mistakenly listed at an incorrect price, DHI Network Supplies reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. DHI Network Supplies reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment has been received. If your payment has been received for the purchase and your order is cancelled, DHI Network Supplies shall issue a credit to your account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by DHI Network Supplies without notice at any time, for any reason. The provisions relating to Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

DHI Network Supplies may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to DHI Network Supplies.

Your use of this site shall be governed in all respects by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of DHI Network Supplies products) shall be in the state or federal courts located in Harris County, Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of DHI Network Supplies products) must be commenced within one (1) year after the claim or cause of action arises. DHI Network Supplies' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. DHI Network Supplies may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a DHI Network Supplies or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
DHI Network Supplies does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, DHI Network Supplies is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, DHI Network Supplies reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to DHI Network Supplies in its sole discretion.

You agree to indemnify, defend, and hold harmless DHI Network Supplies, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, DHI Network Supplies may link to sites operated by third parties. However, even if the third party is affiliated with DHI Network Supplies, DHI Network Supplies has no control over these linked sites, all of which have separate privacy and data collection practices, independent of DHI Network Supplies. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, DHI Network Supplies seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

DHI Network Supplies is a reseller of manufactured products and is bound by the warranty policy of its suppliers.  As such, DHI Network Supplies passes through all warranties issued by the manufacturers. DHI Network Supplies makes no warranties on any products or goods it does not manufacture.

All claims and returns must be accompanied by an RMA form (with all fields complete) and a copy of the original order. No goods will be accepted without a valid RMA number.  Products must be returned to DHI Network Supplies within 10 business days following the assignment of an RMA number or the Return Authorization will be void.

DOA (Dead on Arrival) Returns: To qualify as DOA, a product must be returned within 7 days of order receipt with all of its original packaging and without any evidence of mishandling.

Defective Product Returns: To qualify as Defective, a product must be returned within the manufacturer's warranty period. Defective products may be repaired or replaced for other same inventory items, as determined by the manufacturer. Please note that electrical damage due to power surge, lightning or incorrect power supply is NOT covered by warranties. Items sent for RMA that are determined to be fully functional may be subject to surcharges by the manufacturer or by DHI Network Supplies.

All Other Returns: Only unused or unopened items may be returned within 7 days of order receipt. A minimum 15% restocking fee will apply unless determined to be a shipment error on our part.

No cash or checks will be issued under any circumstances, only in-store credits. All returned material must have adequate protection in packaging and it is suggested to use a trackable method of shipping. Initial transportation charges for returns are the responsibility of the customer.